Build › Customer flow systems
Paperless queues and online booking
Your customers join the queue or book from their phone, see how long is left and get notified when it's their turn. Your team stops juggling paper lists and phone calls.
What it is
What are digital queues and online booking?
They're systems that organise who walks in and who books: a digital waitlist at your door and an online calendar for reservations. Azor Studio sets up the waitlist and adds online booking to your website, set up around the way you work.
Who it's for
Restaurants, shops, clinics and services with customers waiting, or with the phone always ringing for bookings.
Can you relate to these?
- Customers walk away because they don't know how long they'll wait.
- The waitlist is on paper and someone has to call each person.
- Your team spends hours on the phone booking and rebooking.
- People miss appointments and there's no simple way to remind them.
Formats
How we can help
We set up the system, connect it to what you already use and get your team ready to work with it.
Digital waitlist
A waitlist set up for your space, ready to use.
- Setup and QR code at the door
- Customer notifications
- Team training
Online booking
An online calendar on your website, with reminders to reduce no-shows.
- Calendar and services set up
- Confirmations and reminders
- Connected to your site and Google
Custom system
For when you need something different: queues and bookings tied to your own processes.
- Process mapping
- Custom development
- Integrations
Not sure which to pick? Talk to us and we'll help you decide.Talk about your business
Ready to end the queues at your door?
Tell us how you serve customers today and we'll suggest the best solution.
Other solutions in this area
Questions
Do customers need to install an app?
No. They join the queue or book in their phone's browser, from a QR code, your website or Google.
Does it work for my type of business?
It works well for hospitality, retail, clinics, public services and other businesses that serve people in person. In the intro call we'll tell you whether it makes sense for you.
Can I use only booking, without the queue?
Yes. You can use just the queue, just booking, or both.
What about customer data?
We only collect what's needed to manage the queue and bookings, and explain in writing how the data is handled.
